We want you to be completely satisfied with your purchase from iCOLOR. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of delivery. Here's how it works:

Returns:
- Items must be returned in their original condition, unused, and undamaged.
- You are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent, damaged during transit).
- To initiate a return, please contact our customer support team with your order number and reason for return. We'll provide you with further instructions and a return shipping address.

Exchanges:
- If you would like to exchange your item for a different design or size, please contact our customer support team within 30 days of delivery.
- Exchanges are subject to product availability.

Refunds:
- Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.
- Refunds may take additional time to appear in your account depending on your financial institution.

Damaged or Incorrect Items:
- If your order arrives damaged or you receive the wrong item, please contact us immediately. We'll arrange for a replacement or refund at no additional cost to you.

Contact Us:
- If you have any questions or concerns about our returns and exchange policy, please don't hesitate to reach out to our customer support team at info@icolor.co.za. We're here to help!

By shopping with iCOLOR, you can shop with confidence knowing that we stand behind the quality of our products and are committed to ensuring your satisfaction. Thank you for choosing iCOLOR!